Intelligence That Connects
Features
Smarter Healthcare Interactions
Helio transforms the patient experience with cutting-edge AI technology
Patient Intake & Registration
Collect demographics, contact info, insurance images/IDs, and consent—then push to the electronic medical record system.
Smart Triage & Routing
Detect urgency, escalate to on-call, route to departments, and surface FAQs instantly.
Analytics, Questions & Answers
Monitor call outcomes, dropped calls, CSAT proxies, and conversion to scheduled visits.
Scheduling & Reminders
Book, reschedule, and cancel in real time; send confirmations and reminder nudges to reduce no-shows.
Insurance & Eligibility
Capture payer details and perform eligibility checks via API or portal workflows.
24/7 Coverage
No lunch breaks. No after-hours voicemail. Just instant, consistent service.
Process
How Helio Works
​
Patients speak naturally to HELIO as they would with a human receptionist.
Natural Voice Interaction
Voice Recognition
Advanced speech-to-text technology captures patient responses accurately.
System Integration
AI Processing
Data flows directly into your EHR/EMR system without
manual entry.
Our proprietary algorithms understand context and extract relevant information.
